This is a scheme we provide to employers incorporating all of the
services detailed on our website, with the sole intent of minimising
periods of absence due to sickness or accident.
Following notification of absence we can ensure that the employee
receives proper support, medication and rehabilitation, so as to facilitate
a return to work at the earliest opportunity. We have demonstrated
our involvement can provide overall savings in cost, whilst enhancing
the employer/employee relationship. A prompt return to work, irrespective
as to whether the absence is employment related, benefits both the
employer and employee.
How does the Sickness & Accident Management Service fit in with our
current portfolio of services?
Due to our close involvement with individuals who have suffered injury as a result of an accident, we have identified that it is imperative to ensure that an injured person is able to return to work as soon as possible, thereby preserving their morale, reducing financial hardship whilst minimising the Insurer/Employer's financial liability arising out of the individual's absence.
The same principles apply irrespective of whether the absence arises out of an accident or sickness.
With our network of Nurse Case Managers (all of whom are qualified Nurses & members of the Case Management Society) throughout the UK we are able to offer a dedicated service providing support and guidance to both employer and employee in achieving an early recovery and return to work.
When should the Employer involve TICCS?
In accordance with the guidelines set down by the CBI & AIRMIC which have been distributed to employers nationwide, any absence which is likely to exceed 2 weeks would be appropriate for medical intervention.
What will happen first?
Once the employer has identified that the absence warrants intervention, an instruction to TICCS will result in one of our Nurse Case Managers telephoning the employee to determine details of their absence.
What will result from the involvement of TICCS?
We will explain to the employee that we have been requested by their employer to contact them to see whether it may be possible to improve their recovery and general well being by offering support or medical intervention .
We will then discuss the reason for the absence, whether medical opinion has been sought and if so, whether any treatment has been provided.
The Case Manager will then, if appropriate, speak with the treating healthcare team e.g. GP, consultant or therapist and establish whether there is likely to be any delay in the delivery of any recommended treatment.
In the event of inappropriate delays being identified, the Case Manager will investigate alternative provisions and any cost involved.
What will happen once the investigations are complete?
A report will be sent to the employer providing details of our findings. At this stage a decision can be made as to whether it will be cost effective for the employer to bear the cost of any recommendations so as to facilitate an earlier return to work or simply to allow the matter to follow its natural course through the NHS.
What will the service cost?
Subject to the requirements of the individual employer, a standard fee can be agreed for the initial enquiry and report. The subsequent management to implement any recommendations would be charged at an hourly rate.
What are the advantages to the employer?
There is strong evidence that any organisation benefits by taking a proactive interest in the well-being of its staff. By doing so, the workforce is happier, fitter and better motivated by the knowledge that they matter to their employer.
By having a more productive team, with reduced absence and less need for temporary cover, if an injury does take place, prompt action may lead to lower legal and compensation expenses and ultimately to cheaper insurance premiums should the absence have arisen from a work related accident.
Early rehabilitation can prevent a minor injury becoming serious, an acute injury becoming chronic and a serious injury becoming disabling.
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