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Employment Retention

Our Employment Retention scheme is designed to provide cost effective, early intervention for claimants currently in employment. The purpose is to provide advice to both claimant and employer to facilitate a quick return to work.

Where medical issues make this impossible, we will ensure all parties are aware of the support available to facilitate a return to work, thus keeping the claimants return at the forefront of both the employer and claimant’s minds.

This is a scheme we provide to employers incorporating all of the services detailed on our website, with the sole intent of minimising periods of absence due to sickness or accident.

Following notification of absence we can ensure that the employee receives proper support, medication and rehabilitation, so as to facilitate a return to work at the earliest opportunity. We have demonstrated our involvement can provide overall savings in cost, whilst enhancing the employer/employee relationship. A prompt return to work, irrespective as to whether the absence is employment related, benefits both the employer and employee.

How does the Sickness & Accident Management Service fit in with our current portfolio of services?

Due to our close involvement with individuals who have suffered injury as a result of an accident, we have identified that it is imperative to ensure that an injured person is able to return to work as soon as possible, thereby preserving their morale, reducing financial hardship whilst minimising the Insurer/Employer's financial liability arising out of the individual's absence.

The same principles apply irrespective of whether the absence arises out of an accident or sickness.

With our nationwide network of Rehabilitation Case Managers and support staff based in our Head Office in Fareham we are able to offer a dedicated service providing support and guidance to both employer and employee in achieving an early recovery and return to work.

When should the Employer involve TICCS?

If your employee has supplied a sick note for 4 weeks or more and you anticipate it is unlikely that they will return to work within 2 months, a referral to the TICCS Sickness & Accident Management service would be appropriate.

What will happen first?

Once the employer has identified that the absence warrants intervention, an instruction to TICCS will result in one of our team telephoning the employee to determine details of their absence.

What will result from the involvement of TICCS?

We will explain to the employee that we have been requested by their employer to contact them to see whether it may be possible to improve their recovery and general well being by offering support or medical intervention.

We will then discuss the reason for the absence, whether medical opinion has been sought and if so, whether any treatment has been provided.

What will happen once the investigations are complete

A report will be sent to the employer providing details of our findings. At this stage a decision can be made as to whether it will be cost effective for the employer to bear the cost of any recommendations so as to facilitate an earlier return to work or simply to allow the matter to follow it’s natural course without intervention.

What will the service cost?

Subject to the requirements of the individual employer, a standard fee can be agreed for the initial enquiry and report. The subsequent management to implement any recommendations would be charged at an hourly rate.

What are the advantages to the employer?

There is strong evidence that any organisation benefits by taking a pro-active interest in the well-being of it’s staff. By doing so, the workforce is happier, fitter and better motivated as they feel valued by their employer.

By having a more productive team, with reduced absence and less need for temporary cover, if an injury does take place, prompt action may lead to lower legal and compensation expenses and ultimately to cheaper insurance premiums should the absence have arisen from a work related accident.

Early rehabilitation can prevent a minor injury becoming serious, an acute injury becoming chronic and a serious injury becoming disabling.