Immediate Needs Assessment
An Immediate Needs Assessment (INA) is a means of identifying, the injured party's medical, social and occupational needs following an accident.
The assessment can take place at the client's home, whilst they are in hospital or over the telephone, depending on the client’s individual situation at the time of instruction.
Our Rehabilitation Case Manager will seek information relating to the following headings when undertaking their assessment (which will not involve a physical examination) and in conclusion will make any appropriate recommendations for treatment or intervention:-
- nature and extent of injuries sustained;
- how this affects the client;
- progress since injuries were sustained;
- the extent of any treatment provided or which is planned;
- the names of any treating healthcare professionals;
- details of the home environment and social support;
- the extent of the clients mobility;
- the nature of the clients work and post accident situation;
- the clients financial situation;
- the extent of any psychological issues;
Our Rehabilitation Case Managers will always investigate the availability of any proposed treatment through the normal NHS/Social Services provision, however, in the event that such treatment is not available in a timely fashion, alternate costings for private sector treatment will be provided where possible.
TICCS prefer to act in accordance with The Rehabilitation Code to ensure the client is the central focus, hence, joint agreement of the parties is encouraged and providing joint agreement is in place, copies of any reports will be despatched to both parties simultaneously.
As part of our service to both Insurers & Solicitors alike, a member of our Business Team (who all have extensive personal injury claims experience) would be happy to speak to the opposing party to enlist their agreement for us to undertake an Immediate Needs Assessment.
In the event that an Insurer is reluctant to participate in the process, but has been given the opportunity, sole instruction can be considered.
